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Frequently Asked Questions?
|1. What are the manufacturing capacities/facilities you have?|
|JAL has 7 presses of different capacities ranging from 750 tons to 4000 tons and of these presses, 2 are of 2200 tons; one each of 750 tons, 1500 tons, 4000 tons and 2 each of 1650 tons. Installed production capacity is 82,000 MT per annum. JAL has a most modern tool shop capable of producing high quality and intricate dies backed up by an international quality foundry.|
|2. Are you into exports? Which markets do you export to?|
|JAL's products are exported to various countries and its export performance has been registering a healthy growth. The company has been awarded many times by Engineering Export Promotion Council and other governmental agencies for its excellent export performance. JAL exports its products to UK, Germany, France, Spain, Denmark, Sweden, Poland, Czech Republic, USA, Canada, Brazil, Mexico, South Africa, Uganda, Mauritius, Israel, UAE, Kuwait, Qatar, Saudi Arab, Sri Lanka, Hong Kong, Singapore, Australia, New Zealand, South Korea, Japan and many more.|
|3. What are the Aluminium Alloys that you supply?|
|We offer aluminium extrusions in alloys 6063 (HE9WP), 6061 (HE20WP), 6351 (HE30WP), 6005, 6060, 6082, E1E, E91E, NE4, NE5. We are also offering special alloys like 2014, 2024, 6262 etc.|
|4. Are the billets ultrasonically tested?|
|Ultrasonic testing is carried out against specific request from the customer at additional cost.|
|5. Can we have a catalogue of your range and price list of all sections?|
|JAL's dies are developed for different applications. The general catalogue is available on this website. Prices are specific for quantity and alloy and can be quoted on request.|
|6. Can you supply Extrusions in anodized/painted condition?|
|Yes, we can arrange for both anodizing and powder coating materials through vendors located very close to our works|
|7. Can material be supplied in specific cut lengths?|
|Yes. Material of any length between 1 to 8 meters can be supplied. However, for maximum stuffing convenience, lengths of 5850mm and 5950mm for 20í and 40í containers respectively are suggested.|
|8. Can you supply cold drawn extrusions?|
|Very few sections are cold drawn to ensure very tight tolerances as per customerís requirements. Generally extrusions are used as it is.|
|9. Which Aluminium alloy is generally used for Architectural Sections?|
|The most popular alloy used worldwide for Extrusion in Architecture is AA 6063 equivalent to Indian Standard 63400 or British HE9 or Canadian 50 S.|
|10. Are your sections approved by any reputed Institutes?|
|Our aluminium extrusions sections are approved by National Thermal Power Corporation, Indian Railways, Ministry of Defence, Department of Atomic Energy, Vikram Sarabhai Space Centre, Bhabha Atomic Research Centre, Power Grid Corporation etc.|
|11. What is your after-sales service mechanism?|
|Being an IS/ISO 9001:2000 certified company, materials are put into 100% inspection before despatch, and subsequently, possibility of rejection at the customerís end is rare. Complaints arising thereafter are attended to at the customerís premises jointly by the JAL marketing/technical staff and the problems are sorted out to the satisfaction of the customer. Appropriate corrective and preventive actions are put in place to prevent recurrence.|
|12. What are the terms and conditions of new die development?|
|Security for new die cost should be borne by the indenter against guarantees of minimum off-takes within a specified period of time, failing which the security for new die will be forfeited. There also are minimum quantity restrictions in respect of initial off-take and subsequent off-takes. Die exclusivity also can be applied under the applicable conditions. Specific details can be provided on request.|
|13. Can you supply the exact quantity ordered?|
|Every care will be taken to supply according to customerís requirements. There will, however, be a quantity tolerance of minimum +/-10%.|
|14. What is the minimum order quantity to be supplied in one lot?|
|For the existing and the new profiles, the minimum order quantity per profile will be 500 kg / 1000 kg.|
|15. What are the packing methods used by you? What do you charge for this?|
|The packing method used will be HDPE packing where one individual bundle can hold approximately 100 kg of extrusions. In case of packing in wooden boxes, each pack can hold approx. 250 kg depending on customerís choice. Another option available for packing is polythene. Stretch wrapping in automatic machines is also provided. For exports on full container load basis, the profiles are wrapped in polythene and stuffed directly into the containers. For cargo lesser than the truck / container load, the bundles will first be packed in polythene and then put into the wooden cases. Actual charges for packing would vary for different cases and the same can be provided on request.|
|16. What is the lead time required to execute an order?|
|For existing profiles, the lead time will be two weeks from the date of receipt of technically and commercially clear order, while for the new profiles the lead time may vary from 3 to 5 weeks.|
|17. Are aluminium extrusions recyclable?|
|The aluminium extrusions are recyclable and have a substantial scrap value. Hence, it is economical as well as environment friendly. Recycling aluminium consumes only five percent energy required in producing new aluminium.|
|18. How do I determine the right aluminium alloy?|
|Though several alloys and tempers might be suitable for your application, it is structural or fabrication requirement that forms the basis of choice. JAL can help you in choosing the best suited and the most economical alloy for your specific needs.|
|19. What is the circumscribing circle size and what is maximum circumscribing circle supplied by you?|
|The circumscribing circle size is the smallest diameter circle that will completely enclose the entire cross-section for the extruded shape. We can supply circumscribing circle of a diameter upto 280mm.|
|20. Where can I place the order?|
|You can place your enquiry/order with our Regd. Office cum factory at Bangalore or any of our offices located at Delhi, Mumbai, Chennai, Pune, Ahmedabad and Kochi. To speed up our replies and response to your enquiries, we request you to mention the following details while sending us the enquiry: Our section number or your Drawing, Alloy and Temper, Length in mm, Quantity required in kg, Dimensional tolerance / standard Mode of packing Sales Tax No. and date and ECC No. Advance payment equal to 30% value of goods, Sales Tax / TIN, Destination Name and address of your bank. For export requirements, please contact our Bangalore office or write to us at email@example.com or firstname.lastname@example.org|
|21. What are your terms and conditions in case of cancellation/variation on the order placed?|
|For existing dies an order can be amended or cancelled provided prior approval of JAL, marketing department. However no order can be amended or cancelled, if the item has already been extruded prior to the request.
For any new die, if an order is cancelled, then the SND (Security for New Die) would be forfeited and the customer would be debited for trial charges. Any commercial amendment and also for change in length / quantity would be accepted, if material is not extruded.
However if there is any technical / tolerance / dimensional change, SND and trial charges would be forfeited.
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